Sports / Mobile
From your first deposit with Rocket or Upay to reading odds on a cricket match, the words on screen matter. This glossary covers the language of game mechanics, betting markets, account controls and wallet actions so you can move through the lobby with confidence.
Knowing what a term means before you act on it changes how you use the platform. When you see RTP on a slot title from PG Soft or Habanero, that number tells you the theoretical return rate the game is built around — not a promise, but a design parameter.
Terms like RTP, volatility, RNG and house edge appear on individual game pages and in the information panel you open from inside a slot or live table. Titles from PlayStar, PG Soft and Microgaming each display the mechanics their provider exposes.
Asian handicap, over/under, decimal odds and spread appear in the sportsbook section, most visibly on cricket and football market pages. The odds format can usually be switched in your account display settings before you place a selection.
E-wallet, deposit, withdrawal, KYC and account verification appear at the cashier screen and in your account profile. Rocket and Upay are listed as payment options at the deposit step; the cashier shows the fields and limits relevant to each method.
Rollover, turnover, wagering requirement and minimum odds appear in the terms attached to any active information. Read these in the information detail panel before opting in — the conditions define exactly what qualifies toward clearing the requirement.
RTP stands for Return to Player. It is the percentage of total wagers a game is designed to return over a very large number of rounds. A 96% RTP means the game returns 96 units for every 100 wagered on average across its full statistical cycle.
House edge is the mathematical advantage the game holds over the player, expressed as a percentage of each wager. It is the complement of RTP carries a 4% house edge. Lower house edge means the game is statistically closer to even over time.
Volatility describes how a slot pays out — high volatility means larger wins that arrive less often; low volatility means smaller, more frequent returns. A high-volatility title from Bigtime Gaming will feel very different to a low-volatility Habanero slot even if their RTP figures are similar.
A wager or turnover requirement is the total amount you must bet before a bonus balance or winnings from a information can be withdrawn. If a condition states 10x turnover on a 500 deposit, you need to place 5,000 in qualifying bets before the funds are released to your withdrawable balance.
In slot mechanics, a jackpot is the highest prize tier a game offers, triggered by a specific symbol combination or bonus feature. Some titles carry a fixed jackpot amount; others use a prize pool that grows with play. The game's own information panel shows which type applies.
A live dealer game streams a real human dealer running a physical table — cards, roulette wheel or dice — from a studio. You place bets through the screen interface while watching the action in real time. Live dealer tables from Microgaming and Spadegaming are available in the live casino section of the lobby.
Asian handicap is a betting format used mainly in football that removes the draw outcome by giving one side a goal advantage or deficit before the match starts.
Over/under is a market where you predict whether a measurable match statistic — total runs in a cricket innings, total goals in a football match — will finish above or below a line set by the sportsbook. Your selection is settled against the actual final figure, not the match result.
Rollover is another word for wagering or turnover requirement. It specifies how many times a bonus amount must be bet before it converts to real withdrawable funds. The rollover figure and any qualifying game or minimum odds restrictions are listed in the information's attached terms.
An e-wallet is a digital payment account that holds funds separately from a bank account and lets you deposit or withdraw without sharing bank details directly. Rocket and Upay are e-wallet options at the pp2 cashier. bKash and Nagad operate on the same principle and are listed at the deposit screen.
KYC stands for Know Your Customer. It is the identity verification process where you submit documents — typically a national ID or passport — so the platform can confirm your identity before processing a withdrawal. The account section shows which documents are required and the current status of your verification.
Account controls let you set limits on your own activity — deposit amounts, session time or temporary access pauses — directly from your account settings. These tools are there to help you stay in control of how you use the platform. The settings panel in your account shows the options available to you.
Seeing a term in context makes it easier to act on. When you open a slot like Dhaka Hot Slots and tap the information icon, the game panel shows the RTP figure the provider has published — use that alo
The RTP and volatility for titles like Slot Flash or Crash Skyrise are shown inside the game's own information panel. Open it before you start a session to check what the provider has published — not every title exposes both figures.
On a BPL or international cricket market, the over/under line sits alongside the match-winner and other selections. The number is set by the sportsbook; your job is to decide whether the actual stat finishes above or below it.
The cashier screen for Rocket or Upay deposits shows the deposit fields and your current account limits. If a withdrawal is held, the account profile section shows the outstanding KYC step — usually a document upload that clears the hold once processed.
Before opting into any running information, open its detail panel. The rollover figure, minimum odds and qualifying game categories are all listed there. Reading them first means the turnover requirement is not a surprise when you reach the withdrawal screen.
If a term on screen does not match what you read here, or if a feature behaves differently from what you expected, the support routes below connect you to the team.
Open the chat widget from any page in the lobby. It connects you to the support team for questions about terms, account steps or cashier actions during your session.
Send account-specific queries — KYC document status, transaction records, information condition questions — to the support email address listed in the Help section of your account.
The Help section in your account lists published answers to common questions about deposits, withdrawals, verification and game mechanics. Check here first for standard term and process questions.
Open the game and tap or click the information icon inside the slot interface. If the provider has published an RTP figure, it appears there. Not every title exposes this figure — it depends on what the studio makes available for that game.
Go to your account settings and look for the display or odds format option. You can usually switch between decimal, fractional and other formats. The change applies across all sportsbook markets including cricket and football selections.
Open your account profile and navigate to the verification or identity section. The page shows which documents have been submitted, which are under review and which steps are still outstanding before your account reaches full verified status.
Go to the cashier, select Rocket or Upay from the payment options, enter the amount and follow the fields shown on screen. The cashier displays the limits and any instructions specific to that payment method at the time of the transaction.
Open the information from the information page and tap the terms or detail link attached to it. The rollover figure, qualifying games and minimum odds are listed there. Read these before opting in so you know exactly what counts toward clearing the requirement.
Contact support through live chat or the email address in your Help section. Describe the term and the screen where you saw it. The team can clarify whether it is a platform-specific variation or a condition attached to your account or a current information.