Sports / Mobile
These terms set out the rules that apply when you open and use a pp2 account — covering what we provide, what you can do, and what we expect in return. Your access to pp2 depends on your local law and the eligible regions we support, so please read this before you proceed.
By creating an account or continuing to use pp2, you confirm that you have read and accepted these terms in full. We may update these terms from time to time; when we do, we will post the revised version at this address and note the change date at the top of the page. Continued use of your account after a revision means you accept the updated terms. These terms apply to all account activity on pp2, including deposits made through Rocket or Upay, wallet transactions, browsing the game lobby, and any support requests you submit. They do not replace or override any legal requirement that applies in your jurisdiction — if a local law conflicts with something here, the local law applies to you. We ask that your account details are accurate, that you keep your login credentials private, and that you use the platform for personal, non-commercial purposes only. Sharing an account, using automated tools to interact with the lobby, or attempting to reverse-engineer any part of the service are all outside what these terms allow. If we find activity that breaches these rules, we may pause or close the relevant account and retain transaction records as required for audit purposes. Your Rocket or Upay transaction history is always visible inside the wallet section of your account.
These terms draw clear lines between the parts of pp2 they govern and the areas where separate rules or third-party responsibilities apply. Understanding the scope helps you know where to look when a question comes up.
All login activity, session management, device changes, and password resets fall inside these terms. We govern how your account is created, verified, paused, or closed. Eligibility to hold an account depends on your local law and the regions pp2 supports at the time you register.
Deposits and withdrawals processed through Rocket, Upay, or any other payment method connected to your account wallet are covered by these terms alongside any conditions set by the payment provider. We do not control the payment provider's own processing rules, fees, or timelines.
The game lobby, promotional notices, sports markets, and all text and images published on pp2 are covered by these terms. You may view and use this content for personal account activity only. You may not copy, redistribute, or republish it without written permission from us.
Game content from studios available in the lobby — such as PG Soft, Habanero, or Spadegaming — is governed by each provider's own rules alongside ours. Links to external sites and any connected third-party tools fall outside the scope of these terms; we are not responsible for them.
These terms are not just obligations — they also define what you can do. You have the right to review any transaction record in your account wallet, including Rocket and Upay payment history. If you find an error in your account details — such as a name, contact number, or email address — you can submit a correction request through the account settings page. We will process verified corrections as quickly as our review queue allows, though we do not guarantee a specific timeframe. You also have the right to ask us a question about any clause in these terms at any time, using the support routes published on this site. If you believe a transaction has been handled incorrectly, you can raise a formal query through the same channels. We keep a record of all support queries linked to your account so that follow-up is straightforward. Closing your account is also your choice — the process is available inside account settings, and we will retain transaction data for the period required by our internal audit policy.
Your full wallet history — including every Rocket and Upay movement — is visible inside the account section. You can filter by date or type to find a specific transaction without contacting support.
Submit a correction for any inaccurate profile information through account settings. We verify the change against the details on file before updating the record, so have supporting information ready if the field is identity-related.
If any clause here is unclear, open a support ticket and reference the relevant section. Our team will provide a written response linked to your account query log, so you have a record of the answer for future reference.
Closing your account is handled through account settings. We process the request and confirm closure by the contact method on your account. Transaction history is retained for audit purposes after closure, as set out in our data retention practice.
If you have a question about these terms, a transaction dispute, or a request to update your account details, the routes below are the ones we publish on this site. Use the route that matches your query type and keep your account reference handy so we can locate your record quickly.
Open the chat widget from any page on pp2 to reach the support team directly. Describe your terms or account query and share your account reference so the agent can pull up your record without delay.
For written queries about specific clauses, transaction records, or account correction requests, send an email using the address published in the site footer. Written queries create a logged thread you can reference in any follow-up.
The help section inside your account lists step-by-step answers for the most common terms and wallet questions. Check there first — many Rocket and Upay transaction queries are resolved without needing to open a ticket.
We want you to know exactly how pp2 handles the commitments made in these terms — from data retention to account security and how you can request changes through verified routes.
We keep transaction records, account activity logs, and support query threads for the period required by our internal audit policy. You can request a summary of data held against your account by submitting a written request through the email route published in the site footer.
Cookies on pp2 maintain your login session across pages and remember your preferred language and wallet settings. You can manage cookie preferences through your browser settings. Disabling session cookies will require you to log in again each visit.
Your account credentials are your responsibility to keep private. We will never ask for your password through live chat or email. If you suspect your login details have been shared or compromised, update your password immediately through the account settings page.
If you want to request a change to how your data is handled, dispute a term's application to your account, or ask us to correct a record, submit your request through the published email support route with your account reference included.
These are the questions we get most often about these terms, account rights, and how policy applies to your transactions and data on pp2.
Your access to pp2 and the applicability of these terms depends on your local law and whether Bangladesh falls within the eligible regions supported at the time you use the site. We do not make legal determinations on your behalf — please check what applies in your jurisdiction before creating an account.
Transaction records linked to your account — including Rocket and Upay payment history — are retained after closure for the period set by our internal audit policy. You can request a summary of retained data by emailing the address in the site footer with your account reference.
Yes. Incorrect profile information can be updated through the account settings page. Identity-related fields may require supporting verification before we apply the change. Submit the correction request and follow the instructions shown in the account settings flow.
When we revise these terms, we update the version date at the top of this page and post the change. If you continue to use your account after an update, that counts as acceptance of the revised terms. We recommend checking this page if you have not logged in for a significant period.
Activities outside these terms include sharing your account with another person, using automated tools to interact with the lobby or wallet, attempting to reverse-engineer any part of the platform, and providing false registration details. A confirmed breach may result in account suspension and retention of relevant records.
Open a support ticket through live chat or the published email address, referencing your account number and the specific transaction or clause in question. We log all formal queries against your account so that any follow-up — from either side — has a clear written trail to work from.