Sports / Mobile
At pp2, we handle your information, payment activity and session data with clear purpose — nothing collected without reason, nothing shared without disclosure. This policy explains exactly what we hold, how we use it, and what choices you have, with access subject to your local law and eligible regions.
When you open an account on pp2, we collect the details you provide directly — your name, contact information, and the payment method you choose to use, such as Rocket or Upay. We also collect technical data automatically: your device type, browser session, IP address and how you navigate the platform. This data serves specific functions. Account details let us verify your identity and process transactions accurately. Technical data helps us maintain platform stability and improve how the site responds on mobile browsers. Payment data, including records tied to Rocket or Upay transfers, is retained to support transaction history and any disputes you raise through our support channel. We do not sell your personal data to third parties. We do not share your payment records with advertisers. Where we work with third-party service providers — for example, technical infrastructure or fraud detection — those providers are bound by data-handling agreements that restrict use to the services they perform for us. Retention periods are set by operational and legal requirements; we do not hold data longer than those requirements demand. If you have questions about what we hold on your account, our support route is open to receive your request.
This policy covers the data pp2 collects and processes directly through our platform — your account, your sessions, and the transactions you initiate. It does not extend to services or websites outside our direct control. Understanding the boundary helps you know exactly what protections apply when you interact with us versus when you leave our environment.
Data collected when you log in, update your profile, or change account settings falls within this policy. This includes your registered email, contact details and any account verification steps completed through our platform — not through an external identity service.
When you initiate a deposit or withdrawal using Rocket or Upay through our payment interface, pp2 records the transaction reference and amount. The payment provider's own privacy terms govern data held on their side; our policy covers only what our system logs.
Pages you visit, games you open and time spent in the lobby are recorded at a session level. This data is used for platform analytics and to maintain continuity across your mobile and browser sessions — not passed to advertising networks.
Links or tools provided by external parties — including game studios or payment gateways — operate under their own privacy frameworks. pp2 does not control or carry responsibility for data those services collect independently once your interaction moves outside our platform.
You have practical control over the data pp2 holds on your account. These are not abstract promises — each action listed below corresponds to a real request you can make through our support channel, and we will respond with what we hold or what change is possible. The steps are straightforward: identify yourself through your registered account, state what you need, and our team will handle it from there. Availability of specific data rights may depend on applicable local law and eligible regions, so if you are uncertain whether a particular right applies in your situation, raise it with us and we will clarify. We aim to keep account records accurate; if you notice something incorrect, a correction request is the fastest route to fixing it.
Request a summary of the personal data we hold on your account — including contact details, transaction references and session history. Submit the request through our published support channel with your registered account identifier.
If your registered name, contact number or email address is incorrect, contact support with the corrected information. We will verify your identity against account records before making any change.
If you are unsure how a specific piece of your data is being used — for example, a payment record tied to a Rocket or Upay transaction — you can ask us directly. We will explain the purpose and retention period for that data.
For deletion or restriction requests, reach out via our support route and describe what you need. We will assess the request against our operational and legal retention requirements and confirm what action we can take.
If any part of this privacy policy raises a question about your account data, the fastest route is to contact us directly through one of the channels below. State your registered account details and describe your query clearly — our team will locate your record and respond. All three contact routes are published on the site; we do not operate unlisted channels for data requests.
Open the live chat window from any page on pp2. Available for account and policy questions; have your registered email or account ID ready when you start the session.
Send a data or privacy query to our published support email address. Include your account identifier and a clear description of your request so we can locate your records without delay.
The help centre on pp2 carries written answers to common account and policy questions. If your query is not resolved there, a link to our direct contact routes is available on the same page.
Data security on pp2 is not a single setting — it runs across account storage, payment processing, cookie handling and session retention. We apply access controls so that only the functions that need your data can read it, and we review those controls as the platform changes. Cookies are used for session continuity, not for cross-site advertising tracking; you can review cookie behaviour through your browser settings. If you notice any unusual account activity, contacting support promptly is the right step — do not wait.
Your account credentials are stored using standard encryption practices. We do not expose passwords in plain text at any point in our system. For account-level security changes, verification through your registered contact details is required before any modification is applied.
We use session cookies to keep you logged in across page visits and to remember your lobby preferences on mobile. These are functional cookies. You can clear or block them through your device browser settings; doing so may affect how your session behaves on return visits.
Account and transaction records are retained for the period required by our operational and legal obligations. Payment records linked to Rocket or Upay transfers are part of this retention. Once the retention period ends, data is deleted or anonymised — not archived indefinitely.
When we update this policy, the revised version is published on this page with a clear indication that it has changed. We do not apply retroactive changes to data already held under prior terms without notifying you through your registered contact route.
These questions address the data and privacy concerns we hear most often from people using pp2 in Bangladesh. If your question is not here, use the support contact routes listed on this page to ask us directly.
We collect the details you enter during account setup — name, contact information and your chosen payment method such as Rocket or Upay. We also collect technical session data automatically, including device type, IP address and browser activity, to keep the platform functioning correctly.
We do not sell your data. Where we use third-party providers for infrastructure or security functions, those providers handle your data only for the task they perform on our behalf, under data agreements that restrict broader use. We do not share payment records with advertisers.
Contact our support team through live chat or the published support email. Provide your registered account identifier and ask for a data summary. We will confirm what records we hold and share the relevant details with you. Availability may depend on applicable local law and eligible regions.
Yes. Raise the request through our support channel, describe what you need changed or removed, and verify your identity against your registered account. We will assess your request against our retention obligations and confirm what action is possible for your situation.
We use functional cookies to maintain your session and remember lobby preferences across page loads. We do not use those cookies for cross-site advertising. You can manage or clear cookies through your mobile or desktop browser settings; note that clearing them may reset session continuity on your next visit.
Our policy covers the transaction records logged on our platform — reference numbers, amounts and timestamps. The data held by Rocket or Upay on their own systems is subject to their respective privacy terms, not ours. If you have a question about a specific transaction record on our side, contact support.